Privacy Policy
Written to be read. If anything here is unclear, ask us and we will explain it plainly.
Effective August 26, 2026
This policy explains what Fleet Nexis collects when you use this website or book a service, why we collect it, how long we keep it, and what you can ask us to do with it.
What we collect
We collect only what we need to answer an enquiry, deliver a service, and keep a record of work carried out on a vehicle.
- Contact details you give us: name, email address, phone number, and company name where relevant.
- Vehicle details: registration or make and model, plus any access or condition notes you supply.
- Service records: what work was carried out, when, by which centre, and the condition photographs taken at check-in and check-out.
- Enquiry content: whatever you write in a contact or booking form.
- Basic technical data your browser sends with every request, such as IP address and user agent, retained in server logs.
Why we collect it
- To reply to your enquiry and arrange the service you asked for.
- To carry out the work, including handing the correct vehicle back to the correct person.
- To maintain the service history attached to a vehicle, which is also what protects you in a dispute.
- To invoice you and meet our accounting and tax obligations.
- To keep the site secure and diagnose faults.
How long we keep it
Enquiries that do not become bookings are deleted within 12 months. Service records and the associated photographs are kept for six years, which matches the period during which a claim about the work could still be brought. Accounting records are kept for as long as tax law requires.
Your rights
Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to have it corrected, to have it deleted, to restrict or object to how we use it, and to receive it in a portable format.
To exercise any of these, email us using the address at the end of this policy. We will respond within one month. If you are not satisfied with our response you may complain to your local data protection authority.
Security
Data is transmitted over HTTPS and access to service records is limited to staff who need it to do their jobs. No system is perfectly secure, and we will tell you promptly if a breach occurs that is likely to affect you.
Children
This site and our services are intended for adults. We do not knowingly collect personal data from children. If you believe a child has given us data, contact us and we will delete it.
Changes to this policy
If this policy changes materially we will update the effective date at the top and, where the change affects how we use data you have already given us, tell you directly.
Contact
Email fleetnexis@datadove.tech or call +1 732 822 0707.